Image courtesy BCF Group
“Two things differentiate our agency—culture and process,” says Heather Groff, director of operations, BCF Group. “Culture starts with sincerely caring for each other—we genuinely like working together; the environment we’ve created naturally passes on to our clients as we care for them.”
That tone and culture is rooted in BCF Group’s 30+ year history; owner Brad Forney is the second-generation owner of the local, family-owned insurance business.
BCF Group’s process—customizing insurance products in personal, commercial, and employee benefit areas—is guided by two unique tools, PATH and PRISM.
PATH, as in “path in life,” helps determine which personal insurance products clients need, explains Groff. Similarly, the PRISM process (“Providing Risk Identification Strategies and Monitoring”) guides the relationships BCF Group establishes with commercial clients—from single entrepreneurs to large businesses—and those seeking employee benefits.
“We work hard on strategies to improve their risk profile by looking ahead, anticipating their needs,” says Groff. “Our agency is passionate about understanding our clients, employing unique strategies that often go beyond insurance to help their bottom line.”
2101 Oregon Pike, Suite 300, Lancaster, PA 17601 | bcfgroup.net | 717-560-7730 or 800-732-3556
